Customer Service Robots
Humanoid & Non-Humanoid Robots for Retail, Hospitality, Financial Services, and Other Customer-Facing Applications / Tokyo Japan / 2017
Interactive marketing has begun to evolve from traditional methods to highly sophisticated technology based ones that give the key reference points by analyzing and predicting customer behavior. And herein lies a significant opportunity for robots that have the advantages of speed and extraordinary data processing capabilities, and can work tirelessly.
A robotic workforce can increase efficiency in banks, shopping malls, entertainment centers, exhibitions, airports, stores, and many other places where the types of customer interaction services are standardized and repetitive in nature.